LOX24 SMS

LOX24 SMS helps sales and support teams send SMS from Bitrix24 without switching tools. It is built for businesses that use CRM automation and want reliable messaging from a German provider. This reduces manual outreach and keeps communication tied to CRM records.

Why businesses use it

When SMS is handled outside the CRM, teams lose time and context. This integration keeps messaging inside Bitrix24 and supports automated communication.

Business value

• Less manual SMS sending with CRM automation
  
• Faster follow‑ups on leads and deals
  
• Consistent communication from one system
  
• Ability to run SMS campaigns from Bitrix24
  

Common use cases

• Send automated SMS from CRM automation rules
  
• Trigger SMS from workflows and CRM detail forms
  
• Run SMS campaigns in CRM Marketing
  
• Send bulk SMS for notifications or updates
  
• Test SMS delivery before launch
  

How it works

Install the app from Bitrix24.Market, sign in or register at LOX24, and generate an API V2 key; you also need your LOX24 login number. Set sender ID, service code (direct, pro, or economy), and encoding  (Unicode, GSM, or auto) in the SMS settings, then save. Use the Test button to send a trial SMS; after a successful test, you can send SMS via Bitrix24 automation rules, workflows, CRM detail forms, and CRM  Marketing. The app works with Bitrix24 commercial plans only; free users can test during the trial and then upgrade.

The app works with Bitrix24 commercial plans only.
Free plan users can test it during the trial period and then upgrade to a commercial subscription.

FAQ

• We want SMS to be automated from CRM. Can LOX24 do that?
  

Yes. Use LOX24 as the provider in Bitrix24 automation rules and workflows.

• Do we need any special setup in LOX24?
  

Yes. You need a LOX24 login number and an API V2 key, plus a sender ID.

• Can we test SMS before going live?
  

Yes. Use the Test button to send a trial SMS and confirm delivery.